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Where can I receive my order?
Your order will be delivered to an address you selected (home, work, etc. ) or to the BTS SKYBOX* of your choice( SKYBOX* are located in 7 BTS stations including Chongnonsee, National Stadium, Thonglor, Mo chit, Victory Monument, Aree And Asoke.
Can I purchase in Thailand and get it delivered to other countries?
No. Purchases in Thailand may be delivered to a Thai address only. Currently we only deliver purchases within the originating countries, for example purchases made in Singapore must be delivered to an address in Singapore.
How long will my order take to arrive?
It takes 3-4 working days for deliveries within Bangkok and 3-5 working days in Bangkok vicinity and upcountry. We cannot guarantee next-day delivery even though some customers receive the orders on the following day. It might take 1-2 working days longer in difficult routes including Pattani, Yala, Naradhiwas, Mae Hong Sorn, Chiang Rai, Sangklaburi district and addresses on islands. However, we'll try our best to deliver your order as soon as possible. Delivery to BTS SKYBOX* takes 3 to 4 working days.
How much do I pay for delivery service?
BTS Sky box
Can I track my order?
Yes. Simply log in to your account, click on "my orders" in "my account" then you can see the status of your order.
What is BTS SKYBOX* delivery process?
We deliver your order to SKYBOX* at your selected BTS station and you can pick up your order in 4-5 days.
*SKYBOX pick up service is available in Thailand only