GETTING STARTED 

I am new, how do I register?

What are the benefits of registering with website online?

I am having problems registering.

I have not received the confirmation email to complete my registration

I cannot click on the link from the email you have sent me

Is your website secure?

How do I log in?

I am having problems viewing the website.

How to register and order 

How to register

    • Click “on ” a man icon on top right of the screen and click“Register/ log in” then click "CREATE AN ACCOUNT" fill in your details and lick “SUBMIT”






    • Select the item you want to purchase then click “ADD TO CART”





    • click "CONTINUE SHOPPING" if you wish to continue to shop or click “PROCEED TO CHECK OUT” to place your order




    • Fill in your address and select credit card/ debit card or COD payment then click “PLACE ORDER NOW”




Payment methods

Do I have to pay for delivery?

MANAGING YOUR ACCOUNT

I want to change my account details.

I’ve changed my email address – what do I do?

How do I unsubscribe from hearing from website?

GENERAL INFORMATION

In which countries is it possible to shop online?

Are out-of-stock items restocked?

Can I cancel my CPS CHAPS Newsletter subscription?

How do I recover my forgotten password?

How can I be sure that I've made my purchase correctly?

Can I track my order?

Can I remove items from my order?

Can I cancel or change my order?

What should I do if I receive a faulty item?

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